The problem
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The fix
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Recall details
| NHTSA campaign | 19V-849 (19V849000) |
|---|---|
| Manufacturer number | R89978 |
| Manufacturer | Volvo Car USA, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | November 26, 2019 |
| Owners notified | April 9, 2020 |
| Vehicles affected | 144,937 |
| Initiated by | Manufacturer |
Vehicles covered
- 2011 Volvo S60
- 2012 Volvo S60
- 2013 Volvo S60
- 2014 Volvo S60
- 2015 Volvo S60
- 2016 Volvo S60
- 2017 Volvo S60
- 2016 Volvo S60CC
- 2017 Volvo S60CC
- 2011 Volvo V60
- 2012 Volvo V60
- 2013 Volvo V60
- 2014 Volvo V60
- 2015 Volvo V60
- 2016 Volvo V60
- 2017 Volvo V60
- 2015 Volvo V60CC
- 2016 Volvo V60CC
- 2017 Volvo V60CC
Plus 16 other model/year combinations not covered on this site.
Owner complaints about the locks & latches
- 2012 Volvo S60 door lock & latch problems 3
- 2013 Volvo S60 door lock & latch problems 2
- 2014 Volvo S60 door lock & latch problems 1
- 2015 Volvo S60 door lock & latch problems 2
- 2017 Volvo S60 door lock & latch problems 3
- 2017 Volvo S60CC door lock & latch problems 1
- 2015 Volvo V60 door lock & latch problems 1
Frequently asked questions
Is the recall 19V-849 repair free?
Yes. Volvo dealers will fix the problem at no cost: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 144,937 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.