The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
The risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Recall details
| NHTSA campaign | 19V-822 (19V822000) |
|---|---|
| Manufacturer number | 2019110014 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Steering › Electric power assist system |
| Report date | November 18, 2019 |
| Owners notified | December 20, 2019 |
| Vehicles affected | 3 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 19V-822 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.