The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
The risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
Recall details
| NHTSA campaign | 19V-821 (19V821000) |
|---|---|
| Manufacturer number | 2020020013 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Engine and engine cooling › Engine › Gasoline |
| Report date | November 15, 2019 |
| Owners notified | February 21, 2020 |
| Vehicles affected | 6 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the engine & cooling
Frequently asked questions
Is the recall 19V-821 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.