Mercedes-Benz Recall 19V-788: Seat belts

Affected: 2019 Mercedes-Benz AMG CLS53, 2019 Mercedes-Benz AMG E53, 2018–2019 Mercedes-Benz AMG E63S and 11 more. Filed with NHTSA on November 1, 2019, covering about 29,720 vehicles.

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE -function and the pretensioner to be deactivated.

The risk

The electric PRE-SAFE -function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

The fix

MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Recall details

NHTSA campaign19V-788 (19V788000)
Manufacturer number2020020017
ManufacturerMercedes-Benz USA, LLC
ComponentSeat belts
Report dateNovember 1, 2019
Owners notifiedMarch 13, 2020
Vehicles affected29,720
Initiated byManufacturer

Vehicles covered

Plus 3 other model/year combinations not covered on this site.

Owner complaints about the seat belts

Frequently asked questions

Is the recall 19V-788 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 29,720 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.