The problem
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020 VNL and VNR vehicles equipped with HD94 Sheppard gear variants. The steering gear mounting fasteners may be insufficiently tightened, allowing the steering gear to loosen.
The risk
A loose steering gear can cause a loss of vehicle control, increasing the risk of a crash.
The fix
Volvo Trucks will notify owners, and dealers will inspect and re-torque the steering gear to a higher value. Additionally, the steering gear will be replaced, as necessary, free of charge. The recall began November 14, 2019. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX1906.
Recall details
| NHTSA campaign | 19V-756 (19V756000) |
|---|---|
| Manufacturer number | RVXX1906 |
| Manufacturer | Volvo Trucks North America |
| Component | Steering |
| Report date | October 24, 2019 |
| Owners notified | November 14, 2019 |
| Vehicles affected | 2,287 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 19V-756 repair free?
Yes. Volvo dealers will fix the problem at no cost: Volvo Trucks will notify owners, and dealers will inspect and re-torque the steering gear to a higher value. Additionally, the steering gear will be replaced, as necessary, free of charge. The recall began November 14, 2019.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,287 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.