The problem
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
The risk
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
The fix
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Recall details
| NHTSA campaign | 19V-651 (19V651000) |
|---|---|
| Manufacturer number | 19S29 |
| Manufacturer | Ford Motor Company |
| Component | Seats |
| Report date | September 11, 2019 |
| Owners notified | November 8, 2019 |
| Vehicles affected | 311,907 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 19V-651 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 311,907 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.