The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2019 N-GAS HD and Chevrolet Low Cab Forward 3500 and 4500 vehicles and 2018-2019 Isuzu FTR and Chevrolet Low Cab Forward 6500XD vehicles. The power supply bolt in the relay box may not have been properly tightened during harness production at the supplier. This may lead to melting of the power wire and/or a loss of electrical power to the vehicle, which can lead to a stall.
The risk
A stall can increase the risk of a crash.
The fix
Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1905.
Recall details
| NHTSA campaign | 19V-647 (19V647000) |
|---|---|
| Manufacturer number | V1905 |
| Manufacturer | Isuzu Motors Limited |
| Component | Electrical system › Wiring |
| Report date | September 9, 2019 |
| Owners notified | October 24, 2019 |
| Vehicles affected | 16,766 |
| Initiated by | Manufacturer |
Vehicles covered
- 2017 Chevrolet Low Cab Forward 3500
- 2017 Chevrolet Low Cab Forward 4500
- 2018 Chevrolet Low Cab Forward 4500
- 2019 Chevrolet Low Cab Forward 4500
- 2018 Chevrolet Low Cab Forward 6500
- 2019 Chevrolet Low Cab Forward 6500
- 2018 Isuzu FTR
- 2019 Isuzu FTR
Plus 5 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 19V-647 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Isuzu will notify owners, and dealers will inspect the relay box power supply bolt, tightening it as necessary. If the harness or relay box is found to be damaged, it will be replaced or repaired, free of charge. The recall began October 24, 2019.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 16,766 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.