Buick Recall 19V-643: Structure – frame and members

Affected: 2020 Buick Enclave, 2020 Chevrolet Traverse. Filed with NHTSA on September 6, 2019, covering about 3,420 vehicles.

The problem

General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.

The risk

A crack in the frame rail may reduce crash performance, increasing the risk of an injury.

The fix

GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.

Recall details

NHTSA campaign19V-643 (19V643000)
Manufacturer numberN192268310
ManufacturerGeneral Motors, LLC
ComponentStructure › Frame and members
Report dateSeptember 6, 2019
Owners notifiedOctober 4, 2019
Vehicles affected3,420
Initiated byManufacturer

Vehicles covered

Owner complaints about the body & structure

Frequently asked questions

Is the recall 19V-643 repair free?

Yes. Buick dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 3,420 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.