Mercedes-Benz Recall 19V-586: Electrical system – 12V/24V/48V battery

Affected: 2018–2019 Mercedes-Benz AMG C43, 2018–2019 Mercedes-Benz C300. Filed with NHTSA on August 9, 2019, covering about 26,584 vehicles.

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.

The risk

Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.

The fix

MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

Recall details

NHTSA campaign19V-586 (19V586000)
Manufacturer number2019090010
ManufacturerMercedes-Benz USA, LLC
ComponentElectrical system › 12V/24V/48V battery
Report dateAugust 9, 2019
Owners notifiedOctober 18, 2019
Vehicles affected26,584
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 19V-586 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 26,584 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.