The problem
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
The risk
A loss of drive increases the risk of crash.
The fix
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Recall details
| NHTSA campaign | 19V-491 (19V491000) |
|---|---|
| Manufacturer number | K0K |
| Manufacturer | Toyota Motor Corporation |
| Component | Hybrid propulsion system |
| Report date | June 26, 2019 |
| Owners notified | August 23, 2019 |
| Vehicles affected | 464 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 19V-491 repair free?
Yes. Toyota dealers will fix the problem at no cost: Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 464 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.