The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.
The risk
An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
The fix
MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
Recall details
| NHTSA campaign | 19V-458 (19V458000) |
|---|---|
| Manufacturer number | 2019070011 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Air bags › Frontal › Passenger side › Inflator module |
| Report date | June 14, 2019 |
| Owners notified | August 14, 2019 |
| Vehicles affected | 11 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 19V-458 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 11 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.