The problem
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
The risk
Improperly tempered glass can shatter into large pieces, increasing the risk of injury.
The fix
Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
Recall details
| NHTSA campaign | 19V-404 (19V404000) |
|---|---|
| Manufacturer number | WUG-92 |
| Manufacturer | Subaru of America, Inc. |
| Component | Visibility › Glass, side/rear |
| Report date | May 30, 2019 |
| Owners notified | June 11, 2019 |
| Vehicles affected | 256 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 19V-404 repair free?
Yes. Subaru dealers will fix the problem at no cost: Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 256 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.