The problem
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
The fix
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Recall details
| NHTSA campaign | 19V-387 (19V387000) |
|---|---|
| Manufacturer number | N192218960 |
| Manufacturer | General Motors, LLC |
| Component | Visibility › Glass, side/rear |
| Report date | May 23, 2019 |
| Owners notified | July 5, 2019 |
| Vehicles affected | 1,159 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 19V-387 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,159 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.