The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.
The fix
MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
Recall details
| NHTSA campaign | 19V-219 (19V219000) |
|---|---|
| Manufacturer number | 2019030020 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | March 20, 2019 |
| Owners notified | May 3, 2019 |
| Vehicles affected | 5 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 19V-219 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.