The problem
Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The fix
Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.
Recall details
| NHTSA campaign | 19V-183 (19V183000) |
|---|---|
| Manufacturer number | RICON RECALL RI61396 |
| Manufacturer | Ford Motor Company |
| Component | Equipment adaptive/mobility |
| Report date | March 6, 2019 |
| Owners notified | April 24, 2019 |
| Vehicles affected | 137 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 19V-183 repair free?
Yes. Ford dealers will fix the problem at no cost: Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 137 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.