The problem
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The risk
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
The fix
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Recall details
| NHTSA campaign | 19V-051 (19V051000) |
|---|---|
| Manufacturer number | V12 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Visibility › Defroster/defogger/HVAC system |
| Report date | January 24, 2019 |
| Owners notified | March 7, 2019 |
| Vehicles affected | 15 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the a/c & heater
Frequently asked questions
Is the recall 19V-051 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 15 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.