The problem
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
The risk
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
The fix
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
Recall details
| NHTSA campaign | 18V-909 (18V909000) |
|---|---|
| Manufacturer number | 2018120025 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Software |
| Report date | December 19, 2018 |
| Owners notified | January 29, 2019 |
| Vehicles affected | 675 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 18V-909 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 675 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.