The problem
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have been sewn with incorrect thread, possibly resulting in the strap seams tearing and the ski bag being unsecured in the event of a crash.
The risk
If the ski bag detaches during a crash, it can increase the risk of injury.
The fix
Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
Recall details
| NHTSA campaign | 18V-844 (18V844000) |
|---|---|
| Manufacturer number | AJ12 |
| Manufacturer | Porsche Cars North America, Inc. |
| Component | Equipment |
| Report date | November 28, 2018 |
| Owners notified | January 10, 2019 |
| Vehicles affected | 142 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 18V-844 repair free?
Yes. Porsche dealers will fix the problem at no cost: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 142 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.