The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
The risk
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
The fix
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Recall details
| NHTSA campaign | 18V-824 (18V824000) |
|---|---|
| Manufacturer number | 90L3 / 90L4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Instrument cluster/panel |
| Report date | November 26, 2018 |
| Owners notified | December 13, 2018 |
| Vehicles affected | 73,549 |
| Initiated by | OVSC |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 18V-824 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 73,549 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.