The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
The risk
An engine stall can increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
Recall details
| NHTSA campaign | 18V-761 (18V761000) |
|---|---|
| Manufacturer number | 2019030012 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Software |
| Report date | October 29, 2018 |
| Owners notified | April 12, 2019 |
| Vehicles affected | 119 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
- 2019 Mercedes-Benz AMG C43 electrical problems 1
- 2019 Mercedes-Benz AMG CLS53 electrical problems 1
- 2019 Mercedes-Benz AMG E53 electrical problems 3
- 2019 Mercedes-Benz C300 electrical problems 13
- 2019 Mercedes-Benz CLS450 electrical problems 4
- 2019 Mercedes-Benz E450 electrical problems 6
- 2019 Mercedes-Benz G550 electrical problems 2
Frequently asked questions
Is the recall 18V-761 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 119 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.