The problem
Nissan North America, Inc. (Nissan) is recalling certain 2017 Nissan NV200, Sentra, NV3500 Van, NV3500 Bus, NV200 Taxi, NV1500, NV2500 Van, Chevrolet City Express, 2017-2018 Frontier, Versa Note, and Versa Sedan vehicles that have a mechanical (physical) key ignition system. In these models, over time, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The risk
If the vehicle stalls, it can increase the risk of a crash.
The fix
Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
Recall details
| NHTSA campaign | 18V-551 (18V551000) |
|---|---|
| Manufacturer | Nissan North America, Inc. |
| Component | Electrical system › Ignition |
| Report date | August 21, 2018 |
| Owners notified | October 1, 2018 |
| Vehicles affected | 153,047 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 18V-551 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Nissan will notify owners, and dealers will inspect the production information on the ignition switch, and replace it as necessary, free of charge. The recall began October 1, 2018. Owners may contact Nissan customer service at 1-800-867-7669.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 153,047 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.