The problem
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
A loss of image in the rearview camera while backing up can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Recall details
| NHTSA campaign | 18V-398 (18V398000) |
|---|---|
| Manufacturer number | U56 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Back over prevention › Sensing system › Camera |
| Report date | June 14, 2018 |
| Owners notified | August 2, 2018 |
| Vehicles affected | 1,837 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 18V-398 repair free?
Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,837 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.