The problem
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
The risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
The fix
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Recall details
| NHTSA campaign | 18V-100 (18V100000) |
|---|---|
| Manufacturer number | U11 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Automatic transmission |
| Report date | February 8, 2018 |
| Owners notified | February 26, 2018 |
| Vehicles affected | 180,462 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2017 Ram 1500 transmission problems 98
- 2018 Ram 1500 transmission problems 60
- 2017 Ram 2500 transmission problems 42
- 2018 Ram 2500 transmission problems 75
- 2017 Ram 3500 transmission problems 27
- 2018 Ram 3500 transmission problems 23
- 2017 Ram 4500 transmission problems 2
- 2018 Ram 4500 transmission problems 1
- 2017 Ram 5500 transmission problems 8
- 2018 Ram 5500 transmission problems 4
Frequently asked questions
Is the recall 18V-100 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 180,462 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.