The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
The risk
If the load capacity information is incorrect on the label, the vehicle may be overloaded, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall details
| NHTSA campaign | 17V-650 (17V650000) |
|---|---|
| Manufacturer | Daimler Vans USA, LLC |
| Component | Equipment › Other › Labels |
| Report date | October 16, 2017 |
| Owners notified | December 15, 2017 |
| Vehicles affected | 2 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 17V-650 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, and dealers will check the label and replace it if necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.