Mercedes-Benz Recall 17V-506: Electrical system – software

Affected: 2016–2017 Mercedes-Benz AMG GLE43. Filed with NHTSA on August 14, 2017, covering about 12,322 vehicles.

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

The risk

If the engine shuts down, there is increased the risk of a crash.

The fix

MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Recall details

NHTSA campaign17V-506 (17V506000)
Manufacturer number2017090005
ManufacturerMercedes-Benz USA, LLC
ComponentElectrical system › Software
Report dateAugust 14, 2017
Owners notifiedSeptember 18, 2017
Vehicles affected12,322
Initiated byManufacturer

Vehicles covered

Owner complaints about the electrical system

Frequently asked questions

Is the recall 17V-506 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will reprogram the engine and transmission control unit software, free of charge. The recall begin September 18, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 12,322 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.