The problem
General Motors LLC (GM) is recalling certain 2016-2017 Buick Envision vehicles. An accessory NSV Universal Tablet Holder may have been installed incorrectly onto the front seat head restraints, preventing the head restraint posts from fully engaging in the seat back. If so, the head restraints would fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
If the head restraint posts are not fully engaging in the seat back, the head restraint may loosen or dislodge, increasing the risk of injury in a crash.
The fix
GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17239/17258.
Recall details
| NHTSA campaign | 17V-404 (17V404000) |
|---|---|
| Manufacturer number | 17239/17258 |
| Manufacturer | General Motors, LLC |
| Component | Equipment |
| Report date | June 27, 2017 |
| Owners notified | July 27, 2017 |
| Vehicles affected | 768 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 17V-404 repair free?
Yes. Buick dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect the head restraints and tablet holders for the correct installation, reinstalling them as necessary, free of charge. The recall began July 27, 2017. Owners may contact Buick customer service at 1-800-521-7300.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 768 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.