The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
The risk
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The fix
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Recall details
| NHTSA campaign | 17V-394 (17V394000) |
|---|---|
| Manufacturer number | H034 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Component | Air bags |
| Report date | June 22, 2017 |
| Owners notified | August 15, 2017 |
| Vehicles affected | 4,926 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 17V-394 repair free?
Yes. Jaguar dealers will fix the problem at no cost: Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 4,926 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.