The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
The risk
Operating the vehicle with low front tire pressures may result in tire damage, increasing the risk of a crash.
The fix
DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Recall details
| NHTSA campaign | 17V-364 (17V364000) |
|---|---|
| Manufacturer | Mercedes-Benz USA, LLC - DBA Sprinter |
| Component | Equipment › Other › Labels |
| Report date | June 5, 2017 |
| Owners notified | August 5, 2017 |
| Vehicles affected | 1,257 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 17V-364 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: DVUSA will notify owners, Freightliner Sprinter and Mercedes-Benz dealers will check and replace the tire label, as necessary, free of charge. The recall began on August 5, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,257 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.