The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The fix
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Recall details
| NHTSA campaign | 17V-324 (17V324000) |
|---|---|
| Manufacturer | Isuzu Motors Limited |
| Component | Vehicle speed control › Accelerator pedal |
| Report date | May 17, 2017 |
| Owners notified | June 23, 2017 |
| Vehicles affected | 14,807 |
| Initiated by | Manufacturer |
Vehicles covered
- 2008 Chevrolet W3500
- 2009 Chevrolet W3500
- 2008 Chevrolet W4500
- 2009 Chevrolet W4500
- 2008 GMC W3500
- 2009 GMC W3500
- 2008 GMC W4500
- 2009 GMC W4500
- 2008 Isuzu NPR
- 2009 Isuzu NPR
- 2012 Isuzu NPR
- 2013 Isuzu NPR
- 2008 Isuzu NPR HD
- 2012 Isuzu NPR HD
- 2013 Isuzu NPR HD
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 17V-324 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14,807 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.