Mercedes-Benz Recall 17V-241: Steering – electric power assist system

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

The risk

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall details

NHTSA campaign	17V-241 (17V241000)
Manufacturer number	2017050013
Manufacturer	Mercedes-Benz USA, LLC
Component	Steering › Electric power assist system
Report date	April 11, 2017
Owners notified	September 29, 2017
Vehicles affected	58,323
Initiated by	Manufacturer

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Owner complaints about the steering

Frequently asked questions

Is the recall 17V-241 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 58,323 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.