The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
The risk
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
The fix
MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
Recall details
| NHTSA campaign | 17V-114 (17V114000) |
|---|---|
| Manufacturer number | 2017080002 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Starter assembly |
| Report date | February 23, 2017 |
| Owners notified | August 31, 2017 |
| Vehicles affected | 307,629 |
| Initiated by | Manufacturer |
Vehicles covered
- 2015 Mercedes-Benz AMG CLA45
- 2016 Mercedes-Benz AMG CLA45
- 2017 Mercedes-Benz AMG CLA45
- 2017 Mercedes-Benz AMG E43
- 2015 Mercedes-Benz C300
- 2016 Mercedes-Benz C300
- 2017 Mercedes-Benz C300
- 2016 Mercedes-Benz C350E
- 2016 Mercedes-Benz C450
- 2015 Mercedes-Benz CLA250
- 2016 Mercedes-Benz CLA250
- 2017 Mercedes-Benz CLA250
- 2017 Mercedes-Benz E300
- 2017 Mercedes-Benz E400
- 2017 Mercedes-Benz GLA250
- 2016 Mercedes-Benz GLC300
- 2017 Mercedes-Benz GLC300
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the electrical system
- 2015 Mercedes-Benz AMG CLA45 electrical problems 1
- 2017 Mercedes-Benz AMG E43 electrical problems 2
- 2015 Mercedes-Benz C300 electrical problems 50
- 2016 Mercedes-Benz C300 electrical problems 32
- 2017 Mercedes-Benz C300 electrical problems 31
- 2016 Mercedes-Benz C350E electrical problems 1
- 2016 Mercedes-Benz C450 electrical problems 4
- 2015 Mercedes-Benz CLA250 electrical problems 6
- 2016 Mercedes-Benz CLA250 electrical problems 8
- 2017 Mercedes-Benz CLA250 electrical problems 7
- 2017 Mercedes-Benz E300 electrical problems 23
- 2017 Mercedes-Benz E400 electrical problems 1
Frequently asked questions
Is the recall 17V-114 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 307,629 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.