The problem
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
The risk
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
The fix
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Recall details
| NHTSA campaign | 17V-057 (17V057000) |
|---|---|
| Manufacturer number | 17035 |
| Manufacturer | General Motors, LLC |
| Component | Seats › Front assembly › Head restraint |
| Report date | January 26, 2017 |
| Owners notified | February 28, 2017 |
| Vehicles affected | 17,197 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 17V-057 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 17,197 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.