The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
The risk
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
The fix
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Recall details
| NHTSA campaign | 16V-955 (16V955000) |
|---|---|
| Manufacturer number | VW: 69P4; Audi 69P2 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seat belts › Pretensioner |
| Report date | December 29, 2016 |
| Owners notified | February 28, 2017 |
| Vehicles affected | 5,947 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seat belts
Frequently asked questions
Is the recall 16V-955 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,947 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.