The problem
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
The risk
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The fix
Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Recall details
| NHTSA campaign | 16V-739 (16V739000) |
|---|---|
| Manufacturer number | S68 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Electrical system › Alternator/generator/regulator |
| Report date | October 13, 2016 |
| Owners notified | December 23, 2016 |
| Vehicles affected | 74,811 |
| Initiated by | Manufacturer |
Vehicles covered
- 2012 Dodge Charger Police
- 2013 Dodge Charger Police
- 2010 Dodge Ram 3500
- 2011 Dodge Ram 3500
- 2012 Dodge Ram 3500
- 2011 Dodge Ram 4500
- 2012 Dodge Ram 4500
- 2011 Dodge Ram 5500
- 2012 Dodge Ram 5500
- 2013 Ram 2500
- 2007 Ram 3500
- 2009 Ram 3500
- 2013 Ram 3500
- 2009 Ram 4500
- 2013 Ram 4500
- 2009 Ram 5500
- 2013 Ram 5500
Plus 5 other model/year combinations not covered on this site.
Owner complaints about the electrical system
- 2012 Dodge Charger Police electrical problems 6
- 2013 Dodge Charger Police electrical problems 1
- 2010 Dodge Ram 3500 electrical problems 17
- 2011 Dodge Ram 3500 electrical problems 17
- 2012 Dodge Ram 3500 electrical problems 45
- 2012 Dodge Ram 4500 electrical problems 1
- 2011 Dodge Ram 5500 electrical problems 4
- 2012 Dodge Ram 5500 electrical problems 7
- 2013 Ram 2500 electrical problems 41
- 2007 Ram 3500 electrical problems 3
- 2013 Ram 3500 electrical problems 17
Frequently asked questions
Is the recall 16V-739 repair free?
Yes. Dodge dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 74,811 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.