The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
Recall details
| NHTSA campaign | 16V-646 (16V646000) |
|---|---|
| Manufacturer number | 24BZ |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings |
| Report date | September 7, 2016 |
| Owners notified | November 2, 2016 |
| Vehicles affected | 28,249 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 16V-646 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 28,249 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.