The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
The risk
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
The fix
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
Recall details
| NHTSA campaign | 16V-641 (16V641000) |
|---|---|
| Manufacturer number | 72F8 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seats › Mid/rear assembly |
| Report date | September 6, 2016 |
| Owners notified | November 1, 2016 |
| Vehicles affected | 19,205 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 16V-641 repair free?
Yes. Audi dealers will fix the problem at no cost: Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 19,205 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.