The problem
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
If a window closes on a body part, it can increase the risk of injury.
The fix
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Recall details
| NHTSA campaign | 16V-617 (16V617000) |
|---|---|
| Manufacturer number | 16C12 |
| Manufacturer | Ford Motor Company |
| Component | Electrical system › Software |
| Report date | August 24, 2016 |
| Owners notified | September 6, 2016 |
| Vehicles affected | 17,985 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 16V-617 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 17,985 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.