The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
Air bags that deploy with excessive force may increase the risk of injury.
The fix
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Recall details
| NHTSA campaign | 16V-519 (16V519000) |
|---|---|
| Manufacturer number | 69O3 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Air bags › Frontal › Sensor/control module-inactive |
| Report date | July 8, 2016 |
| Owners notified | September 6, 2016 |
| Vehicles affected | 14,535 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 16V-519 repair free?
Yes. Audi dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14,535 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.