The problem
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
The risk
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
The fix
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
Recall details
| NHTSA campaign | 16V-495 (16V495000) |
|---|---|
| Manufacturer number | S48 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Power train › Transfer case (4-wheel drive) |
| Report date | July 1, 2016 |
| Owners notified | August 11, 2016 |
| Vehicles affected | 889 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 16V-495 repair free?
Yes. Ram dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 889 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.