The problem
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
The risk
A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Recall details
| NHTSA campaign | 16V-245 (16V245000) |
|---|---|
| Manufacturer number | 16S18 |
| Manufacturer | Ford Motor Company |
| Component | Suspension › Rear |
| Report date | April 26, 2016 |
| Owners notified | November 18, 2016 |
| Vehicles affected | 75,364 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 16V-245 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 75,364 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.