The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
The risk
An unexpected vehicle shutdown can increase the risk of a crash.
The fix
Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
Recall details
| NHTSA campaign | 16V-138 (16V138000) |
|---|---|
| Manufacturer number | 93B4 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Propulsion system › Traction battery |
| Report date | March 7, 2016 |
| Owners notified | March 17, 2016 |
| Vehicles affected | 5,561 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 16V-138 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,561 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.