The problem
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Spark vehicles manufactured April 30, 2014, to May 20, 2015, and 2015 Chevrolet Sonic vehicles manufactured June 18, 2014, to June 10, 2015. In the affected vehicles, equipped with the base radio and OnStar, the radio may lock up due to a software issue, causing the display to go blank and all audio functions to cease. Because of this, there may be no warning chimes such as the reminder to buckle the seat belt and the key being left in ignition when the driver goes to exit the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208 "Occupant Crash Protection", and 114 "Theft Protection."
The risk
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft. If a driver or front passenger does not buckle their seat belt, there would be no chime to remind them to fasten their seat belts. If a driver or passenger does not buckle their seat belt there is an increased risk that they will be injured in a crash.
The fix
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on August 11, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15504.
Recall details
| NHTSA campaign | 15V-416 (15V416000) |
|---|---|
| Manufacturer number | 15504 |
| Manufacturer | General Motors, LLC |
| Component | Equipment › Electrical › Radio/tape deck/cd etc. |
| Report date | June 30, 2015 |
| Owners notified | August 11, 2015 |
| Vehicles affected | 45,785 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the equipment & accessories
Frequently asked questions
Is the recall 15V-416 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will update the radio software, free of charge. The recall began on August 11, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15504.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 45,785 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.