The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
The risk
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
The fix
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Recall details
| NHTSA campaign | 15V-175 (15V175000) |
|---|---|
| Manufacturer number | 15S09 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | March 25, 2015 |
| Owners notified | April 22, 2015 |
| Vehicles affected | 6,322 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2011 Ford F-350 SD transmission problems 4
- 2012 Ford F-350 SD transmission problems 1
- 2014 Ford F-350 SD transmission problems 1
- 2015 Ford F-350 SD transmission problems 17
- 2011 Ford F-450 SD transmission problems 1
- 2011 Ford F-550 SD transmission problems 1
- 2013 Ford F-550 SD transmission problems 1
- 2014 Ford F-550 SD transmission problems 1
- 2015 Ford F-550 SD transmission problems 1
Frequently asked questions
Is the recall 15V-175 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6,322 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.