The problem
Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
The risk
A loss of drive power may increase the risk of a crash.
The fix
Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Recall details
| NHTSA campaign | 15V-143 (15V143000) |
|---|---|
| Manufacturer | Toyota Motor Corporation |
| Component | Hybrid propulsion system |
| Report date | March 13, 2015 |
| Owners notified | September 10, 2015 |
| Vehicles affected | 2,497 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 15V-143 repair free?
Yes. Toyota dealers will fix the problem at no cost: Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,497 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.