The problem
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."
The risk
If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
The fix
Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
Recall details
| NHTSA campaign | 14V-677 (14V677000) |
|---|---|
| Manufacturer | SPRINTER ENGINEERING & COMPLIANCE SUPPOR |
| Component | Structure |
| Report date | October 28, 2014 |
| Owners notified | December 4, 2014 |
| Vehicles affected | 100 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 14V-677 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1-800-262-3437.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 100 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.