The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Jetta and Passat vehicles manufactured September 23, 2014, to October 9, 2014, and equipped with manual front seatback recliners. In the affected vehicles, the seatback recliner retaining bracket may not engage correctly, resulting in unexpected movement of the seatback.
The risk
Unexpected movement of the driver's seatback may distract the driver, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72F1.
Recall details
| NHTSA campaign | 14V-670 (14V670000) |
|---|---|
| Manufacturer number | 72F1 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Seats |
| Report date | October 24, 2014 |
| Owners notified | November 19, 2014 |
| Vehicles affected | 393 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 14V-670 repair free?
Yes. Volkswagen dealers will fix the problem at no cost: Volkswagen will notify owners, and dealers will inspect the assembly of the seatback recliner retaining bracket, correcting it as necessary, free of charge. The recall began in October 2014. Owners may contact Volkswagen customer service at 1-800-893-5298.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 393 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.