The problem
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
The risk
The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
The fix
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Recall details
| NHTSA campaign | 14V-581 (14V581000) |
|---|---|
| Manufacturer | Nissan North America, Inc. |
| Component | Hybrid propulsion system |
| Report date | September 22, 2014 |
| Owners notified | November 1, 2014 |
| Vehicles affected | 5,412 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 14V-581 repair free?
Yes. Infiniti dealers will fix the problem at no cost: Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 5,412 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.