The problem
General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured March 24, 2011, to December 6, 2013. The affected vehicles are Police Patrol Vehicles (PPV), equipped with a specific transmission selector lever that contains two pins that can become displaced. If the pins get displaced, the driver may be able to shift the vehicle from "Park" without depressing the brake pedal or remove the ignition key without the transmission being in "Park." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards No. 102, "Transmission Shift Position Sequence, Starter Interlock, And Transmission Braking Effect", and No. 114, "Theft Protection And Rollaway Prevention."
The risk
If the transmission can be moved from "Park" without depressing the brake pedal, unintended motion may occur increasing the risk of a crash. Additionally, if the ignition key can be removed without the transmission being in "Park," the vehicle may roll away, increasing the risk of injury to exiting occupants and bystanders.
The fix
GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14549.
Recall details
| NHTSA campaign | 14V-544 (14V544000) |
|---|---|
| Manufacturer number | 14549 |
| Manufacturer | General Motors, LLC |
| Component | Power train › Automatic transmission › Lever and linkage › Column shift |
| Report date | September 9, 2014 |
| Owners notified | October 22, 2014 |
| Vehicles affected | 7,598 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 14V-544 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: GM will notify owners, and dealers will replace the shift lever roll pin, replace the base pivot pin and attach a Brake Transmission Shift Interlock retention enhancement clip, free of charge. The recall began on October 27, 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 7,598 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.