The problem
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
The risk
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Recall details
| NHTSA campaign | 14V-514 (14V514000) |
|---|---|
| Manufacturer number | 14S18 |
| Manufacturer | Ford Motor Company |
| Component | Steering |
| Report date | August 22, 2014 |
| Owners notified | November 11, 2014 |
| Vehicles affected | 508 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the steering
Frequently asked questions
Is the recall 14V-514 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 508 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Is it safe to drive?
No — the manufacturer says owners should not drive affected vehicles until the repair is done. Contact a dealer to arrange towing.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.