The problem
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
The risk
If the glass panel is improperly bonded, the glass may separate from the vehicle, increasing the risk of a crash or injury.
The fix
Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S13.
Recall details
| NHTSA campaign | 14V-403 (14V403000) |
|---|---|
| Manufacturer number | 14S13 |
| Manufacturer | Ford Motor Company |
| Component | Visibility › Sun/moon roof assembly |
| Report date | July 2, 2014 |
| Owners notified | July 16, 2014 |
| Vehicles affected | 1,867 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 14V-403 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford has notified owners. Dealers will inspect each vehicle and replace the front roof glass if its production date and sequence number falls within the affected range, free of charge. The recall is began on July 14, 2014.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,867 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.